You can report a Broken Meter by calling the Mayor's Citywide Call Center at 311 or completing a service request online using the District government's Service Request Center.

Identify the meter by its unique meter ID number (located on the inside of the dome of single-space meters and on the front of multi-space meters) and describe the specific problem (i.e. coin jam, out of order, flashing fail, out of paper, etc.) A service request will be put into the tracking system, and you should receive a service request number.

Scheduled Response Time

Single-space parking meter: 72 hours*
Multi-space parking meter: 24 hours*

*Excludes Sundays and holidays

Call the Mayor's Hotline at 311 or (202) 737-4404 if the problem hasn't been repaired by the specified date of completion. Please reference your service request number.